Privacy Policy
What we collect
We collect information you provide such as your name, business name, phone number, email, and ABN, along with route and location data submitted with your trips.
How we use your data
We use this information to operate the platform — connecting customers with carriers, showing live trip availability, and enabling direct communication between users.
Sharing of contact details
To enable direct contact, carrier contact details (including phone number) may be shared with customers viewing a trip. Customers may also share contact details with carriers when arranging a job.
Location data
When live tracking is enabled, your device's location may be collected periodically while a trip is active and displayed publicly as the truck's current position. You can stop tracking at any time by ending the trip.
Third parties
We do not sell your data to third parties. We only share data where necessary to operate the platform (e.g. with infrastructure providers who host our service).
Contact
For privacy questions, contact us through the platform. By using Backload Live you accept this Privacy Policy and the Terms & Conditions.